Toll-Free 1.877.796.1002 (8am - 11pm EST)


FAQs

How many days in advance do I need to reserve my car?
We recommend that you book your car at least 2 weeks in advance. During the high season, car rental companies may become sold out. We will accept reservations up to your arrival date.

How many days in advance do I need to reserve my car to receive my free Caribbean Card ?
We recommend that you book your car at least 2 weeks in advance; this is to insure that the Caribbean Card arrives in time (via US mail) for you vacation.

Is there a minimum rental duration to receive the free Caribbean Card ?
No. The free Caribbean Card is valid on any rental, while supplies last.

Is there a minimum rental period required?
No

What are refueling terms?
A refueling charge will be incurred if the car is returned with less fuel than when rented.

Will my car be available at the airport or other pick up location?
Yes, either your car or a shuttle will be waiting for you at the airport. If you prefer hotel drop off, select Hotel Option on the reservation form. (See the home page for a list of other locations.)

What if I need to cancel my reservation?
Any Changes to reservations will be made upon request at no additional charge. After a reservation has been processed the deposit amount is non-refundable. However, we do offer travel insurance should you want to protect yourself in the case of an unexpected change of plans. For details in regards to purchasing travel insurance, please visit travel-protection.net.

What is the minimum age required to rent a car?
The minimum age to rent a car varies between suppliers. Prospective requires that all drivers must be at least 21.

Are car seats available?
Car seats are available upon request for $5.00 per day.

Can I add additional drivers?
Additional drivers cost a small amount per person, per day. All drivers must be registered at time of rental and must meet qualification standards.

Is service provided in the case of a flat tire or possible problems?
Yes.

Is there a mileage charge?
There are no additional charges on mileage. Rates shown include unlimited free mileage/killometers.

Is insurance available?
Yes. Visit the Insurance page.


If you have any other questions, please contact us.


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